Personal Growth Academy - Templatexlex Systems

Introduction and Scope

Templatexlex Systems ("we," "us," or "our") operates hypervisiongrid.sbs and provides self-development and motivation recovery services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your privacy in accordance with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

This policy applies to all information collected through our website, email communications, mobile applications (if any), and other related services. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with these terms.

We respect your right to privacy and are committed to maintaining the confidentiality and security of your personal information.

Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties. The types of information we may collect include:

Personal Identifiers: Name, email address, phone number, postal address, and other contact information

Account Information: Username, password, profile preferences, and learning progress data

Educational Data: Course enrollment information, completion status, assessment results, and learning preferences

Technical Information: IP address, browser type, device information, operating system, and access times

Usage Analytics: Pages visited, time spent on site, click patterns, and feature usage statistics

Communication Records: Messages sent through our platform, support inquiries, and feedback submissions

We may also collect sensitive personal data as defined under Indian law, including educational qualifications and professional background, but only with your explicit consent and for specific purposes related to our educational services.

How We Use Your Information

We use the information we collect for various purposes, always ensuring that our use is lawful, fair, and transparent. Our primary uses include providing and improving our educational services, communicating with you, and ensuring platform security.

Delivering personalized learning experiences and tracking your educational progress

Processing enrollments, managing accounts, and providing customer support services

Sending important updates about courses, policy changes, and service notifications

Analyzing usage patterns to improve our platform functionality and user experience

Detecting fraud, preventing security breaches, and maintaining platform integrity

Complying with legal obligations and responding to lawful requests from authorities

Conducting research and development to enhance our educational offerings

We will not use your personal information for purposes other than those described in this policy without obtaining your explicit consent. Any processing of sensitive personal data will be conducted with appropriate safeguards and only for legitimate educational purposes.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in certain limited circumstances as outlined below. All sharing is conducted with appropriate safeguards to protect your privacy and in compliance with applicable laws.

Service Providers: We may share information with trusted third-party vendors who assist in operating our platform, processing payments, or providing technical support

Legal Requirements: We may disclose information when required by law, court order, or to protect our rights, property, or safety

Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred with appropriate notice

Educational Partners: With your consent, we may share relevant information with accredited educational institutions or certification bodies

All third parties who receive your information are contractually obligated to maintain its confidentiality and use it only for the specific purposes for which it was shared. We conduct due diligence to ensure our partners maintain appropriate data protection standards.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational measures designed to ensure data integrity and confidentiality.

SSL/TLS encryption for all data transmission and secure socket connections

Regular security audits, vulnerability assessments, and penetration testing

Access controls and authentication systems to limit data access to authorized personnel only

Data backup and recovery procedures to prevent data loss and ensure business continuity

Employee training programs on data protection and privacy best practices

Incident response procedures for promptly addressing any security breaches

While we strive to protect your information using industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

Your Rights and Choices

Under Indian data protection law and our commitment to privacy, you have several rights regarding your personal information. We provide mechanisms for you to exercise these rights easily and without unnecessary barriers.

Access Right: Request a copy of the personal information we hold about you and understand how it's being used

Correction Right: Update or correct any inaccurate or incomplete personal information in your account

Deletion Right: Request deletion of your personal information, subject to legal and contractual obligations

Portability Right: Receive your data in a structured, machine-readable format or transfer it to another service

Consent Withdrawal: Withdraw consent for specific data processing activities where consent is the legal basis

Communication Preferences: Opt out of marketing communications while continuing to receive essential service updates

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may require identity verification to protect your information from unauthorized access.

Data Retention and International Transfers

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Our retention periods are based on the type of information and the purpose for which it was collected.

Account Information: Retained while your account is active and for up to 3 years after account closure

Educational Records: Maintained for 7 years to support transcript requests and compliance requirements

Support Communications: Kept for 2 years to assist with ongoing support and service improvement

Technical Data: Anonymized after 18 months and used only for statistical and improvement purposes

If we transfer your information outside India, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions. All international transfers comply with Indian data protection requirements and maintain the same level of protection as provided domestically.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

Essential Cookies: Necessary for basic platform functionality, security, and user authentication

Performance Cookies: Help us understand how users interact with our site and identify areas for improvement

Functional Cookies: Remember your preferences and personalize your experience on return visits

Analytics Cookies: Provide insights into user behavior and help us optimize our services

We may also use web beacons, pixel tags, and other tracking technologies in our emails to understand engagement rates and improve our communications. You can opt out of tracking by adjusting your browser settings or using opt-out tools provided by analytics services.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational needs. We will notify you of any material changes through email, platform notifications, or by posting a notice on our website at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after any modifications indicates your acceptance of the updated privacy policy.

Changes to privacy practices affecting sensitive personal data will require your explicit consent before implementation.

Privacy Policy